These Terms of Service constitute a legally binding agreement between you and UAB Ciklo governing your use of the Ciklo mobile application. Please read them carefully before using the App.
These Terms of Service (the "Terms") govern your use of the Ciklo mobile application (the "App"), provided by UAB Ciklo, registered at Paribio g. 14-20, LT-08101 Vilnius, Lithuania (the "Company", "Ciklo", "we", "us"). By creating an account or using the App, you confirm that you have read these Terms and agree to be bound by them. If you do not agree, do not use the App.
The Ciklo mobile application forms part of the broader Ciklo solution. Ciklo is an educational and preventive digital platform designed to inform users about the potential health effects of everyday environmental factors — primarily endocrine-disrupting chemicals (EDCs).
When using the App, you scan products and provide information about your environmental factors and usage habits. The App structures this information and, applying the Ciklo algorithm developed on principles described in scientific and clinical literature, provides individualised educational insights regarding potential EDC exposure, together with educational suggestions regarding lower-exposure product or ingredient profiles. Certain features require explicit consent to process health-related data, as described in our Privacy Policy.
The Ciklo platform is not a medical device within the meaning of Regulation (EU) 2017/745 of the European Parliament and of the Council on medical devices (MDR). The platform is not intended to diagnose, predict, monitor, treat, or alleviate diseases, and performs no medical function that would result in its classification as a medical device.
The recommendations provided by the App are educational and preventive in nature. They do not constitute a medical diagnosis, treatment plan, or individual medical conclusion, and may not be regarded as a basis for a professional medical decision. EDC exposure scores and product risk assessments are informational estimates and may be inaccurate.
Any final decision regarding health status, examinations, treatment, or preventive measures rests with a qualified healthcare professional, exercising their professional competence. Information provided by Ciklo may be used only as a supplementary, supporting tool and does not replace a medical consultation or medical care. Always consult a qualified professional on all medical matters, and never disregard professional advice because of information presented in the App.
The App is available to persons aged 16 and over. You agree to provide accurate registration information, to keep your credentials confidential, and to notify us promptly of any unauthorised use of your account. You are responsible for activity carried out under your account. One account is permitted per person; accounts are personal and non-transferable.
Use of the App begins once you activate your account with the activation code provided to you, which links the App to the Ciklo solution. By activating your account, you agree to these Terms and to the Privacy Policy.
In using the App, you undertake not to use it unlawfully and, among other things, not to: reverse engineer, decompile, or carry out automated data scraping of the App or its interfaces (APIs); attempt to access other users' data; upload malicious code; or use the App to provide commercial services to third parties without our prior written consent. We may suspend or terminate access for users who breach these Terms.
You retain ownership of the data you enter (questionnaire responses, notes, images you scan). You grant us a limited licence to process this data solely to provide and improve the service, as described in the Privacy Policy. You are responsible for the accuracy of the data you enter.
The App, its design, branding, content, ingredient database, scoring algorithms, and software are owned by UAB Ciklo or its licensors and are protected by intellectual property law. We grant you a personal, non-exclusive, non-transferable, and revocable licence to use the App for personal, non-commercial purposes. Educational content is provided for general information only.
The mobile application itself is free of charge to the user. Should we introduce additional paid features in the future, we will notify you of their price in advance, and such features would be activated only upon your explicit consent prior to any charge.
You may stop using the App at any time and delete your account via Settings → Account → Delete account or by contacting [email protected]. Deletion is carried out as described in the Privacy Policy (immediate deactivation, irreversible erasure after a 30-day grace period). We may suspend or terminate your access if you materially breach these Terms, with prior notice where required by law.
We aim to keep the App continuously available but do not guarantee uninterrupted operation. We may modify, add, or remove features, and will inform you of material changes. We may discontinue the service with reasonable advance notice, in which case you will have the opportunity to export your data beforehand.
The App is provided "as is" and "as available". To the extent permitted by law, we disclaim all warranties of accuracy, completeness, fitness for a particular purpose, and non-infringement. Ingredient and product information is compiled from third-party sources and may contain inaccuracies; verify ingredient composition on the product packaging itself, particularly if you have allergies.
To the extent permitted by law, UAB Ciklo shall not be liable for indirect or consequential damages, loss of data, or damages arising from reliance on the informational content presented in the App. Nothing in these Terms limits liability that may not be limited under the law of the Republic of Lithuania, including liability for intent or gross negligence, or your statutory consumer rights.
We may update these Terms. We will notify you in the App or by email at least 14 days before material changes take effect. Continued use of the App after the changes take effect constitutes acceptance; if you do not agree, delete your account before the effective date.
These Terms are governed by the law of the Republic of Lithuania. Disputes shall be resolved by the competent courts of the Republic of Lithuania, without prejudice to the mandatory consumer protection rules of your country of residence. Consumers may also use the EU online dispute resolution platform (ec.europa.eu/odr) or contact the Lithuanian State Consumer Rights Protection Authority (vvtat.lrv.lt).
UAB Ciklo
Paribio g. 14-20, LT-08101 Vilnius, Lithuania
Support: [email protected] · Privacy: [email protected]